Frequently Asked Questions

There are so many questions when it comes to the installation of your new pool, or just pool and hot tub questions in general!  We will be adding some of the answers to the most common questions we get from out customers below!

 

WILL THERE BE DAMAGE TO MY PROPERTY?

PoolsHQ takes every possible measure to preserve your existing landscape.  We may be required to remove fence panels or other existing obstacles to gain access into your back yard.  There will be damage to the landscape around the pool to allow for the construction. The most common damage is the marks left on the lawn from driving the machines from the front yard to the backyard.  Any major obstacles that need to be removed will be discussed before the project begins!

WHAT IF I CHANGE MY MIND ABOUT SOMETHING AFTER THE PURCHASE OR EVEN AFTER THE PROJECT HAS COMMENCED?

Changes usually entail delays and additional cost. We try and avoid changes during the project by making sure all of the right decisions have been made before the project begins.  Changes can always be made though if necessary!  Our in-ground pools are made with various panels so the design can be changed on site.

WHAT ARE MY OPTIONS IF WE HIT ROCK DURING THE POOL EXCAVATION?

It is possible to dig a test hole in an attempt to determine at what depth you will encounter bedrock. It may make sense to raise the height of the pool to create an “on-ground” pool.   Another option is to modify the pool depth of the pool to a more shallow option. Depending on the amount of rock, it is sometimes better to break the rock to attain the desired pool depth. 

HOW LONG WILL THE PROJECT TAKE?

Most above ground pools are usually installed in one to two days.  Inground pools have many variables, but generally take 2 weeks.  Please keep in mind that the pool’s concrete deck cannot be poured until an approval from ESA (Electrical Safety Authority) is obtained, and water cannot be added to the pool until the pool enclosure (fencing) has been approved by your local municipality.

DO I NEED TO OBTAIN A POOL PERMIT?

Yes, you will require a permit to construct the swimming pool, we will apply for this permit on your behalf. We will require your site plan indicating the location of your house and property lines for the permit. This permit process takes an average of two weeks.  An electrical permit will also be required through ESA which will be obtained by your electrician.

DO I NEED TO HIRE AN ELECTRICIAN FOR THE POOL INSTALLATION?

Yes, you will need an electrician to connect the electrical equipment for your in-ground pool.   The electrician must be able to pull an ESA (Electrical Safety Authority) permit for the pool.  We can also recommend an electrician as well if required.

DO I NEED TO HIRE A GAS FITTER FOR THE POOL INSTALLATION?

You will only require a gas fitter if you have purchased a natural gas, or propane heater.

Will the installation be noisy?

All of our equipment is modern, and the noise level is kept to a minimum.  You will hear the common noises of an excavator and skid steer during the beginning stages of the pool construction.  Most of the end stage noise will just be small battery powered hand tools. 

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